Returns & Refund Policy

Effective: July 15, 2026

Return Window

We offer 30-day returns on most items from the delivery date. POD supplements are exchange-only (see below).

How to Request a Return (Self-Service)

  1. Open our Returns Portal (link in your order confirmation or website footer).
  2. Enter your order number and email.
  3. Select the item(s) and your reason.
  4. Choose refund or exchange.
  5. Receive a prepaid return label instantly — print, pack, and drop off.

Refunds are issued to the original payment method within 5-7 business days of the returned item arriving at our warehouse. Exchanges ship automatically when your return is scanned in transit.

Eligibility

  • Item unused, in original packaging, with tags.
  • Request within 30 days of delivery.
  • Final-sale, clearance, and POD supplement items excluded from refunds (exchange only where applicable).

Non-Returnable Items

  • POD supplements (Collagen Peptides, Mushroom Coffee, Vagus Nerve Supplement): exchange-only for a different variant or store credit if damaged/defective.
  • Gift cards.
  • Items marked final sale.

Damaged, Defective, or Wrong Item

Contact us within 7 days of delivery with a photo. We will send a replacement at no cost — no return needed for the damaged item in most cases.

Shipping Costs

  • Return shipping is free for damaged/defective/wrong items.
  • For change-of-mind returns, original shipping is non-refundable; return shipping is deducted from the refund.

Refund Timing

Refund processed within 5-7 business days of warehouse receipt. Your bank may take an additional 3-5 days to post it.